Cancellation policy

Cancellation and refund

In case of cancellation, the congress office must be notified in writing, by email (congress@aiac2018.de). Cancellations by telephone will not be accepted.

Cancellation received
Refund
before 31 March 2018
full refund of the registration fee, minus a 30 EUR handling fee
1 April to 1 May 2018
full refund of the registration fee, minus a 50 EUR handling fee
after 1 May 2018
no refund
Cancellation conditions for the Rhine cruise with onboard dinner

Please note that the cancellation policy for the Rhine cruise with onboard dinner are different. A full refund can be given (minus a 10 Euro handling fee). Notification must be given, however, at least 10 weeks prior to the date of the cruise. After that point, refunds cannot be given (due to organisational reasons).

Cancellation conditions for the excursions

Please note that the cancellation policy for excursions are different. A full refund can be given (minus a 10 Euro handling fee) until 15.04.2018, from 16.04.2018 refunds cannot be given (due to organisational reasons).

Name change

If you are personally unable to attend the congress, a colleague can attend in your place. Please notify the congress office by writing an email (congress@aiac2018.de). A handling fee of 30 EUR for each change of name will be charged.